Humanização do cuidado na UTI: perspectivas de profissionais de saúde
DOI:
https://doi.org/10.18378/rebes.v15i3.11749Resumo
Introdução: A humanização no cuidado em saúde, sobretudo nas Unidades de Terapia Intensiva (UTIs), busca conciliar os avanços tecnológicos com a preservação da dignidade e do bem-estar dos pacientes. Apesar do suporte multiprofissional, o ambiente da UTI tende a gerar isolamento, dor e despersonalização, intensificados por fatores como ruídos, iluminação artificial e restrições de contato familiar. Paralelamente, a sobrecarga de trabalho e o desgaste das equipes podem resultar em atendimentos impessoais, levando pacientes a vivenciarem experiências de desrespeito e perda de autonomia. Objetivo: Analisar como os profissionais de saúde percebem e implementam a humanização em Unidades de Terapia Intensiva. Metodologia: Revisão bibliográfica de natureza qualitativa e caráter exploratório, realizada em setembro de 2025 nas bases SciELO, BVS e Lilacs. Utilizaram-se os descritores “Humanização da Assistência”, “Unidade de Terapia Intensiva” e “Profissionais de Saúde”. Foram incluídos artigos publicados entre 2019 e 2025, em português e inglês, resultando em 27 estudos selecionados para análise. Resultados e Discussões: Os achados apontam que a humanização em UTIs envolve dimensões fundamentais como comunicação empática, bem-estar do paciente, integração familiar e suporte psicológico à equipe. Iniciativas internacionais, como o Proyecto HU-CI, reforçam práticas voltadas à valorização dos vínculos humanos e à prevenção do esgotamento profissional. Intervenções organizacionais e individuais demonstraram impacto positivo na redução do burnout e na melhoria da qualidade assistencial. Conclusão: Conclui-se que a humanização é um processo contínuo e multidimensional, essencial para qualificar a assistência e fortalecer o protagonismo dos profissionais de saúde. Promover práticas humanizadas nas UTIs significa investir em dignidade, segurança e sentido ao cuidado em contextos críticos.
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